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Why Technology is No Silver Bullet

Last week I had the pleasure of learning more about an accounting firm that one of my colleagues has started talking to. He started by reeling off all of the different pieces of software they use to run their business – and the list didn't stop. There was so much cross-over, with different apps that do the same thing, and multiple places to store documents – I was blown away. It appeared they loved jumping on the 'next big thing', the thing that would 'save their business'. What they didn't take into consideration was that with all these time-saving apps, and with nearly every team and sometimes team members using different applications, they were having to double, even triple their work to